How to Ship with Eurosender — Step-by-Step Guide

Eurosender is one of the easiest ways to ship internationally within Europe — it compares multiple carriers in one step and lets you book without creating an account. This guide walks through the entire process from quote to delivery.

1. What Eurosender actually is

Eurosender does not own trucks or warehouses. It is a shipping broker — it buys discounted capacity from carriers like DPD, GLS, and DHL Parcel, then resells at transparent per-shipment prices. You book on eurosender.com, receive a label from the assigned carrier, and hand the parcel to that carrier’s Pickup point or driver.

This means two things in practice: you get carrier prices lower than you would booking directly (Eurosender aggregates volume), and all customer support goes through Eurosender — not the carrier directly.

2. Step-by-step booking process

Step 1: Enter parcel details

On eurosender.com, enter:

• Origin and destination — country and postcode are sufficient for a quote; full addresses are required to complete the booking
• Weight — in kg, rounded up to the next 0.5 kg
• Dimensions — length × width × height in cm. Eurosender calculates volumetric weight as (L × W × H) ÷ 5000 and bills whichever is higher (actual or volumetric)

Measure your parcel accurately. Under-declaring dimensions is the most common cause of surcharges after delivery.

Step 2: Compare and select a carrier

After entering parcel details, Eurosender shows available carriers for your route with:

• Price (all-in, no hidden fees)
• Estimated delivery time
• Carrier name and service type
• Collection or drop-off options

For standard EU routes (Germany → France, Germany → Poland, etc.), DPD Economy or GLS is typically cheapest. DHL Express is available at a premium for next-day or urgent shipments.

Step 3: Pay

Eurosender accepts Visa, Mastercard, and PayPal. No registration is required — you can book as a guest with just an email address. After payment, you receive:

• Booking confirmation email with order number
• Download link for your shipping label (PDF, A4 or 10×15 cm label size)

Step 4: Print and attach the label

Print the label and attach it securely to the largest flat surface of the parcel. Do not fold it over edges. Use clear tape over the entire label to protect it from moisture. The barcode must be fully visible and unobstructed.

For non-EU destinations (UK, USA, Switzerland, etc.), the label package includes customs declarations — print and attach all documents as instructed.

Step 5: Drop off or arrange collection

After printing the label, Eurosender shows nearby Pickup points (depending on the assigned carrier — DPD Pickup, GLS ParcelShop, etc.). Most are at petrol stations, supermarkets, or convenience stores. Opening hours and addresses are shown on the map.

Alternatively, select home collection — the carrier driver comes to your address. Collection is usually within the next 1–2 business days after booking.

3. What happens after drop-off

Once the parcel is scanned at the Pickup point or collected by the driver, tracking begins. You receive a tracking link by email — this links to the underlying carrier’s tracking system (DPD, GLS, etc.).

Tracking updates occur at each hub scan — expect gaps of 12–24 hours between updates on transit days. For non-EU shipments, an additional pause of 1–5 days at customs is normal.

4. Insurance and valuable shipments

The default Eurosender coverage is €100 — sufficient for everyday items. For higher-value items, add insurance during checkout:

• Up to €500 — available for most shipments
• Up to €2,000 — available for declared valuables

For shipments over €2,000 in value, consider DHL Express (declared value insurance up to ~€50,000) or a specialist shipping insurance provider.

5. Price comparison vs. direct booking

6. Common mistakes and how to avoid them

• Wrong dimensions — volumetric weight surcharges are common. Always measure before booking.
• Missing customs documents for non-EU — Eurosender generates them automatically, but you must print all attached pages, not just the main label.
• Using Eurosender for intercontinental express — for USA, Asia, or urgent intercontinental shipments, DHL Express direct is often comparable in price and significantly faster.
• Prohibited items — Eurosender does not accept batteries as standalone items, aerosols, or liquids over certain thresholds. Always check the carrier’s prohibited items list for your specific route.

Summary

For standard EU shipments up to 30 kg, Eurosender is one of the fastest and cheapest booking options available — no account, no monthly fee, upfront pricing. Book, print, drop off. For express or intercontinental shipments, use DHL Express directly.